Help & FAQ

Ordering & Shipping#

How long does dispatch take?#

Every order is prepared within 24 hours on business days.

How long does delivery take?#

EU orders typically arrive within 2–4 business days. We also ship worldwide; delivery times and costs are calculated at checkout, and orders over €100 qualify for complimentary international shipping.

Will I pay customs or import duties?#

International orders may be subject to import duties and taxes charged by the destination country. These charges are the responsibility of the customer.

Can I track my order?#

Yes. You’ll receive a shipping confirmation with tracking information as soon as your order is dispatched.

Returns & Warranty#

What’s your return policy?#

You may return any item within 30 days of delivery, provided it is unworn, undamaged, and in its original condition and packaging. Return shipping is the responsibility of the customer, and refunds are processed within 5–10 business days once we receive and inspect your return.

Do Limited or Signature Editions have different return terms?#

Some do — any exceptions are noted directly on the individual product page.

Is there a warranty?#

Yes, BoraVision sunglasses come with a 24-month warranty against manufacturing defects.

Product & Care#

Do the lenses offer UV protection?#

Yes. Every pair has polarized lenses with UV400 protection.

How do I care for my sunglasses?#

Wipe the lenses with the included microfiber cloth and store them in the protective case when not in use.

What’s the concept behind BoraVision?#

Each pair is designed around the identity of a football nation, for supporters who wear their colors with pride.

Still Have a Question?#

Contact our support team and we’ll be happy to help.