COMPLIMENTARY INTERNATIONAL SHIPPING ON ORDERS OVER €100
BoraVision

Legal

Terms & Conditions

Last updated: 11 October 2026

These Terms & Conditions (“Terms”) apply to every order placed on shop.boravision.com (the “Site”). Please read them before you order. If you are a consumer, nothing in these Terms limits the rights you have under the law.

1. Who we are#

The Site is run by BORAVISION SRL (“BoraVision”, “we”, “us”), a company registered in Romania. – Trade Register no.: J12/3312/2023 – EUID: ROONRC.J12/3312/2023 – Tax ID (CUI): 48577802 – VAT number: [To confirm: VAT number, if BORAVISION SRL is VAT-registered] – Registered office: [To confirm: registered office address] – Email: Boravision@yahoo.com – Phone and WhatsApp: +40 744 407 779, daily 10:00–19:00 – Contact form: shop.boravision.com/support/

More details are on our Consumer Information page.

2. Who can order#

You must be at least 18 years old to place an order. By ordering, you confirm that you are.

You can check out as a guest or create a customer account. If you create an account, keep your password private. Tell us straight away if you think someone else has used your account.

These Terms are written mainly for consumers, meaning people buying for purposes outside their trade or business.

3. Our products#

We sell football-fan sunglasses with a polarized UV400 lens, a polycarbonate frame and metal hinges. They come in one standard adult fit.

We describe and photograph every product as accurately as we can. Colours on screen can differ slightly from the real product.

Some products are released as Limited or Signature Editions in restricted quantities. They are standard products, not made to order, and the same return and withdrawal rights apply to them as to any other product.

[To confirm: whether BoraVision is officially licensed by, or affiliated with, any football federation, club or player named on the Site. If not, add: “Team names and national colours are used only to describe the products. We are not affiliated with or endorsed by any football federation, club or player unless we say so.”]

4. Prices#

All prices are shown in euro (EUR). The price shown on the product page and at checkout is the final price for the product, including any VAT that applies.

Delivery costs are shown separately at checkout, before you place your order. You will see the full total before you confirm.

For deliveries outside the European Union, import duties, taxes and customs fees may be charged by the destination country. These are not included in our prices and are paid by you. See our Shipping & Delivery page.

We may change prices at any time. A change never affects an order we have already accepted.

If a product is shown at an obviously wrong price because of a clear error, we will tell you before we accept the order. You can then confirm the order at the correct price or cancel it. If you have already paid, we will refund you in full.

5. How the contract is made#

  1. Choose your products and go to checkout.
  2. Enter your details and choose a delivery option and a payment method.
  3. Check your order and correct any mistakes. You can go back and change your details at any point before you place the order.
  4. Click the button to place your order. This is an offer to buy, with an obligation to pay.
  5. We send you an automatic email confirming that we have received your order. This email only confirms receipt.
  6. The contract is formed when we send you an email accepting your order, or when we dispatch your order, whichever happens first.

We may decline an order, for example if a product is out of stock, if there is a clear price error, or if we reasonably suspect fraud. If we decline an order you have already paid for, we refund you in full.

We send you a confirmation of the contract, including these Terms or a link to them, by email. We keep a record of your order. You can see your orders in your account, if you have one, or ask us for a copy.

The contract is in English.

6. Payment#

You can pay with the methods shown at checkout. Depending on your order and destination, these may include: – Card and wallet payments, such as debit or credit cards and digital wallets supported at checkout. These payments are processed by our payment provider, Stripe. We never see or store your full card details. – Cash on delivery, where available. You pay the courier when the parcel is delivered.

For card and wallet payments, your payment is taken when you place the order. If we cancel the order or cannot deliver it, we refund the amount to the same payment method.

Your bank or card provider may apply its own checks, such as two-step authentication.

7. Delivery#

We normally dispatch orders within 24 hours on business days. Delivery in the EU typically takes 2–4 business days from dispatch. We ship worldwide. Delivery costs and estimated times for your destination are shown at checkout. Full details are on our Shipping & Delivery page, which forms part of these Terms.

Unless we agree otherwise, we will deliver within 30 days of the contract being formed. If we fail to deliver on time, you can give us an extra, reasonable period to deliver. If we still do not deliver, you can end the contract and we will refund everything you paid. If the delivery date was essential and you told us so before ordering, you can end the contract straight away.

The products are your responsibility from the moment you, or someone you name (other than the courier), receive them.

8. Your right to withdraw (returns)#

As a consumer in the EU, you have a legal right to withdraw from your purchase within 14 days of receiving the goods, without giving any reason.

We also offer a voluntary 30-day return policy. The 30 days start on the day of delivery and include the legal 14 days. Our return policy adds to your legal rights. It never reduces them.

The full rules, the steps to follow and the model withdrawal form are on our Returns & Withdrawal page, which forms part of these Terms.

9. Guarantees#

### 9.1 Legal guarantee of conformity By law, the products we sell must match their description and be fit for normal use. If a product is faulty or not as described when you receive it, you are protected by the legal guarantee of conformity under Directive (EU) 2019/771, as applied in Romania by Government Emergency Ordinance (OUG) no. 140/2021.

This legal guarantee lasts 2 years from delivery. You can ask us to repair or replace the product free of charge. If that is impossible, or we do not do it within a reasonable time, you can ask for a price reduction or end the contract and get a refund. These rights cost you nothing, and our commercial warranty below does not affect them.

9.2 BoraVision 24-month warranty#

In addition to the legal guarantee, BORAVISION SRL gives a free commercial warranty of 24 months from delivery against manufacturing defects. – Who gives it: BORAVISION SRL, [To confirm: registered office address]. – What it covers: defects in materials or workmanship of the frame, hinges and lenses. – What it does not cover: normal wear and tear, scratches, accidental damage, damage from misuse or unauthorised repairs, or loss. – Where it applies: to products bought on the Site, wherever we delivered them. – What we do: repair or replace the product. If that is not possible, we refund the price you paid for it. – How to claim: email Boravision@yahoo.com or use our contact form. Include your order number, a short description and photos of the defect. We will tell you what to do next. We pay the shipping costs for valid warranty claims.

This warranty is in addition to your legal rights. It does not affect the legal guarantee of conformity.

10. Our liability#

We are responsible for loss or damage you suffer that is a foreseeable result of us breaking these Terms or failing to use reasonable care and skill.

We are not responsible for loss that is not foreseeable, or for delays or failures caused by events outside our reasonable control, such as natural disasters, strikes or major carrier disruption. If such an event affects your order, we will tell you, and you can cancel and get a refund for anything not delivered.

Nothing in these Terms limits or excludes our liability for death or personal injury caused by our negligence, for fraud, for intentional or grossly negligent conduct, for defective products under product liability law, or for any other liability that cannot be limited or excluded by law. Your statutory rights as a consumer are not affected.

Our sunglasses are fashion and sun-protection eyewear. They are not safety eyewear or prescription eyewear. Do not look directly at the sun, even when wearing sunglasses.

11. Intellectual property#

All content on the Site, including text, photographs, graphics, logos and designs, belongs to BoraVision or to the people who licensed it to us. It is protected by intellectual property law. You may view it and print or save it for your personal, non-commercial use. You may not copy, publish or use it commercially without our written permission.

12. Using the Site#

You must not misuse the Site, for example by trying to get unauthorised access, introducing malware, or placing fraudulent orders. We may suspend an account that is used in this way.

13. Promotions and discount codes#

Discount codes and promotions are valid only for the period and under the conditions stated when they are issued. They cannot be exchanged for cash. Unless stated otherwise, they cannot be combined.

14. Personal data and cookies#

We process your personal data as described in our Privacy Policy. We use cookies as described in our Cookie Policy.

15. Questions and complaints#

If you have a question or a complaint, contact us first: – Email: Boravision@yahoo.com – Phone and WhatsApp: +40 744 407 779, daily 10:00–19:00 – Contact form: shop.boravision.com/support/

Please include your order number. We will reply as soon as possible and within the legal deadlines.

If we cannot solve the problem together, you can contact the Romanian National Authority for Consumer Protection (ANPC) at anpc.ro, or use alternative dispute resolution through ANPC SAL. If you live in another country, you can also contact the consumer authority or an alternative dispute resolution body in your country. More information is on our Consumer Information page.

The European Commission’s Online Dispute Resolution (ODR) platform was closed in July 2025 under Regulation (EU) 2024/3228, so it is no longer available.

16. Governing law and courts#

These Terms are governed by Romanian law. If you are a consumer living in another country, you keep the protection of the mandatory consumer laws of the country where you live.

If a dispute goes to court, you can bring proceedings in the courts of Romania or in the courts of the country where you live. We can bring proceedings against you only in the courts of the country where you live.

17. Changes to these Terms#

We may update these Terms from time to time, for example when the law or our services change. The version published on the Site when you place your order applies to that order. The date at the top shows when these Terms were last updated.

If any part of these Terms is found to be invalid, the rest stays in force.